F A Q
How Do I Reschedule?
Call or email us with the date/time of the requested change, and we will do our best to accommodate.
You can book in the website www.yachtscharterspr.com
You can book in the website www.yachtscharterspr.com
IS THERE A BATHROOM ON THE BOAT?
Yes! We have a spacious private bathroom aboard our awesome boat.
WHAT DAYS DO YOU OPERATE?
Open 7 days a week, depending on the weather.
10:00 am to Midnight - Monday thru Sunday
All cruise trips are 2 hours. Can make custom trips.
10:00 am to Midnight - Monday thru Sunday
All cruise trips are 2 hours. Can make custom trips.
WHERE DO I GET ON THE BOAT
San Juan Bay Marina
Pier 42
482 Ave. Manuel Fernandez Juncos
San Juan, PR 00901
Pier 42
482 Ave. Manuel Fernandez Juncos
San Juan, PR 00901
HOW FAST IS THE BOAT
The boat cruises at 6mph and was designed for toasting n’ coasting with good company.
ARE CHILDREN ALLOWED
Yes! Children are allowed but must be accompanied by a parent or guardian. Children under the age of 12 are required to wear a USCG-approved life vest. You are more than welcome to bring your own life vest. Please contact us in advance if you’re bringing children aboard so we can ensure the boat is equipped with enough appropriately sized life-vests.
CAN I BRING MY PET
We’re big pet people, but for the safety of all our guests, pets are not allowed on our tours.
CAN I PLAY MY OWN MUSIC
Yes! The boat is equipped with Bluetooth and Aux Cable. Our boat has a wide variety of island/beach-themed playlists for you to enjoy
SHOULD I TIP MY CAPTAIN AND CREW
Yes! We encourage you to tip 15% of the charter’s cost to your captain and crew, as this is seasonal work for many.
WHO DRIVES THE BOAT
A US Coast Guard certified captain will be provided for all trips for up to 6 people. For groups with more than 6 passengers, you are the owner of the vessel and are required to enter a boat ownership agreement and hire a captain for your private voyage. We have a list of USCG-qualified captains on standby that are experienced and rated to drive our boats. Please call us at 787-624-1178 with any questions, and we can assist you in this simple process. But most importantly, sit back, relax, and enjoy your unique Bay Trip experience!
WHAT SHOULD I WEAR
There’s no dress code. Your favorite Hawaiian shirt and flip-flops are always a good start. We encourage everyone to dress casually and comfortably. Be mindful of the weather, i.e., bring sunscreen (but do not apply spray sunscreen while on the boat as it creates a slipping hazard for others). In the cooler months, a jacket and close-toed shoes may be appropriate, but keep in mind that cold for us and cold for you may be drastically different.
WHAT IF IT’S RAINING
In Puerto Rico, we have a saying, “if you don’t like the weather, wait 15 minutes”. Totally operates rain or shine, with guest safety at the forefront of our operation. Our experienced captains regularly check the weather radar and will make the final Go/No-Go decision. If your tour is canceled due to weather (typically high winds and thunderstorms) before departure, we will issue a full refund or rain check, your choice. Please Keep in mind that the boat will still operate in light rain as long as no thunder or lightning occurs. We can also delay trips up to 30 minutes before making any cancellations. We will refund your trip accordingly if we come back 1 hour early due to the weather.
We do not provide rain gear or ponchos. Please come prepared for the weather to make your experience more enjoyable.
We do not provide rain gear or ponchos. Please come prepared for the weather to make your experience more enjoyable.
CAN I SMOKE ON BOARD
No. Smoking is not permitted on the boat for safety purposes as it presents a fire hazard.
WHAT IF I WANT TO STAY OUT LONGER
You can extend your trip by booking two consecutive trips. In doing so, you will receive an additional 30 minutes on the house. You will receive an additional 30 minutes at no charge. Your trip experience will last from 4.5 hours!
A 15% gratuity will be added to all 4-hour trips that will be processed separately from the total trip price.
A 15% gratuity will be added to all 4-hour trips that will be processed separately from the total trip price.
HOW LONG IS THE TOUR
All cruises are 2 hours. You can extend your trip as long as desired through our online booking platform or call us at 787-624-1178. If you book two consecutive cruises, you will receive 30 minutes additionally for free! Remember that a 15% gratuity will be added to all 4-hour trips.